Contact

Email support@aidimedimebaby.app from the email on your account. For a problem with a video, include the date and roughly what time you made it. For a charge, include the date of the purchase and the pack you bought.

Failed videos are refunded automatically, so you do not need to write to us for those. For everything else about refunds, see our Refund Policy.

If a video made with Dime Dime Baby AI shows you without your permission, or uses content you own, email support@aidimedimebaby.app with “Takedown” in the subject line. You do not need an account. Tell us:

We act on takedown requests within 48 hours.

• A link to the video, or a description of it and where you saw it.
• Who you are and your connection to the content (for example, “this is me” or “I own the rights to this photo”).
• What you would like us to do.

To report a video or an account that breaks our Acceptable Use Policy, such as a video of a minor, a public figure, or someone who did not agree, email support@aidimedimebaby.app with “Content report” in the subject line. Reports involving a minor are handled first.

If we blocked a video or acted against your account and you think it was a mistake, email support@aidimedimebaby.app within 30 days with “Appeal” in the subject line. A person reviews every appeal, usually within 48 hours.

To access, correct, export, or delete your data, or to close your account, email support@aidimedimebaby.app from the email on your account. See our Privacy Policy for what we keep and for how long.

Email support@aidimedimebaby.app with a short note on who you are and what you need.